Frequently Asked Questions About The Adviceline

How To Reset Your Password

Forgotten your password? 

Follow these quick steps:

  • 1. Visit Click on “Sign in” on the top right of your screen.
  • 2. Click on “Forgot Password”
  • 3. Type in your email address in the white box provided. Then click on “reset password”.
  • 4. You will receive an email from the Adviceline including a secure link. Please make sure to check your junk mail folder
  • 5. Click on the link 
  • 6. Type in your new memorable password (and make a note of it somewhere too)! Then click on “reset”

You can also click here to download the instructions with images.


If you couldn't find the help you need, please email us us at explaining your issue.

Date modified: February 09 2022 | Date created: June 23 2021

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