Fuel Poverty is where a person or household is living on a low income and can’t afford to pay for the gas and electricity they need to use, for example to heat their home or cook.
Fuel Debt is when someone is in arrears with their gas or electric bills.
This can happen when people have to choose between paying their fuel bill and another essential cost.
It can be made worse when homeowners or landlords aren’t maximising their energy efficiency.
It is made harder when people can’t get the cheapest deals or don’t know what help they might be able to get.
There are laws which Fuel companies must follow when their customers have fuel debt.How to Minimise Fuel Costs